Post by maxrakibbd2 on Oct 3, 2023 0:03:58 GMT -5
In the business world, doing what is normal sometimes means exceeding expectations. It's curious but there is a simple explanation for it. Carlos Bravo0 Last month an Amazon customer told us that he was not going to continue with us. We had helped him increase turnover considerably but the figures still did not reach the benefits. From a business point of view, the decision seems understandable to me. Yesterday I was discussing it with a person on my team who had the last meeting delivering a planning job that the client was no longer expecting. We have been giving everything until the last moment. The surprise on the part of the client was great because he thought that after giving him the news we were not going to move anymore.
That's when this phrase came up. “Doing what is normal is exceeding Asia Mobile Number List expectations.” The client has hired us for May and it doesn't matter if it continues or not, we have to provide the best possible service. We have even given him advice and trained him so that he can perform tasks that we have been doing for him. We have a part in which we do not negotiate, which is the payment terms. If we see that a client does not comply with this part for two or three months in a row, we end the relationship. We don't do it with a breakup. We do it calmly, explaining that for our planning we need clients to pay the agreed amounts within the agreed period. Anyone who does not comply ceases to be part of our clients.
We have also had a recent case here where we ended the collaboration. At all times we also communicated to the client that if the new agency needed something from us, there were no problems in talking to them and delivering everything that was needed. If you work with us you will never be harmed, quite the opposite. The client part is also the one that seems normal to me and that is why we do not make commitments and are radical in our decisions. We give it our all and expect the same from our clients. People are accustomed to mediocre service it seems or at least within themselves they always have that fear that they will receive less than what they pay for. That is why doing what is normal is exceeding expectations. In the business world you don't have to be too smart to succeed. Sometimes it's much simpler than that.
That's when this phrase came up. “Doing what is normal is exceeding Asia Mobile Number List expectations.” The client has hired us for May and it doesn't matter if it continues or not, we have to provide the best possible service. We have even given him advice and trained him so that he can perform tasks that we have been doing for him. We have a part in which we do not negotiate, which is the payment terms. If we see that a client does not comply with this part for two or three months in a row, we end the relationship. We don't do it with a breakup. We do it calmly, explaining that for our planning we need clients to pay the agreed amounts within the agreed period. Anyone who does not comply ceases to be part of our clients.
We have also had a recent case here where we ended the collaboration. At all times we also communicated to the client that if the new agency needed something from us, there were no problems in talking to them and delivering everything that was needed. If you work with us you will never be harmed, quite the opposite. The client part is also the one that seems normal to me and that is why we do not make commitments and are radical in our decisions. We give it our all and expect the same from our clients. People are accustomed to mediocre service it seems or at least within themselves they always have that fear that they will receive less than what they pay for. That is why doing what is normal is exceeding expectations. In the business world you don't have to be too smart to succeed. Sometimes it's much simpler than that.